Easy Yet Powerful

Implementation of live chat on your site is as simple as a single cut & paste. Once the code snippets are in place you'll get a real-time view of the visitors on your site. You'll be chatting in just minutes.

Ensure Quality Engagements

BoldChat Basic qualifies for our 99.95% uptime guarantee and 24/7 chat support. If you're just starting out with live chat software, it's nice to know that expert help is available when you need it. Our professional agents can assist you at any stage of your deployment.

Customizable

All aspects of the chat button and window can be made to fit in with your site's aesthetic, including the pre and post chat surveys.

Sale Recovery Technology™

Only available from BoldChat products, this live chat innovation helps you maximize visitor engagement. If you're not available when someone wants to chat with you, but the visitor remains on site, Sale Recovery technology can rescue the chat.

Proactive Chat

Increase customer interactions by targeting visitors and then inviting them to chat with you. Our own proprietary research with internet shoppers shows that the majority of visitors are appreciative of being invited and are 6X more likely to buy. BoldChat Basic includes a manual invitation capability and an automatic time-on-site invitation too.

Basic Summary Report

An at-a-glance weekly report breaks down how many chat interactions you've had and compares your performance to known benchmarks. Tips are included to help you optimize and improve.